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Grow Your Business
___________________
A postal clerk in Indianapolis made a discovery about her
customers and coworkers – and her own nature.
A newspaper editorial charged that her branch had “the
rudest clerks in town.” The clerk was angry.
"I was rude to people because they were rude to me,”
she said. “What goes around comes around.” Then she wondered
what would happen if she treated others with courtesy. Would
that come around too?
So she made an effort to get to know customer’s names. The
clerk began to smile and ask how they were doing. Even a man
known for his grouchiness eventually became a favourite
customer. All the clerks began to make an effort. Everybody
reaped a reward of cheerfulness.
And it all started with one woman who decided that “what goes
around comes around” can be good news.
Father John Catoir
Three Minutes a Day
The Christophers
It has taken me many years to learn a simple lesson. There are
very few things in life that we are able to directly change.
We cannot change our colleagues, the government, the weather or
our customers. We cannot change our spouses or our children.
If we wish to change any of those things we must begin by
changing ourselves.
If you work in any organisation there are probably coworkers
who you do not get along with as well as you might. No doubt
they annoy and irritate you. But have you stopped to consider
what might happen if you treated them differently? Would they
react to you differently and become less annoying and nicer
people? Perhaps it is worth a try, just do not expect immediate
results.
Often it is easy to blame someone else for a situation when we
are equally to blame ourselves. Even if a situation is not our
"fault" it is still probably worth changing our own behaviour
towards someone else if that will produce an effect that we
want. Even if the change just leaves us feeling better within
ourselves knowing that we have done whatever we were able to do
to change things.
How do you treat your customers? When was the last time that you
sent them a simple note to say “Thank you for your custom and
support”, have you ever sent such a note? How would you feel
towards a supplier who sent you such a letter?
When was the last time you asked your customers if there was
anything that you could do for them? I do not mean as a veiled
message which really means “is there anything else we can sell you.”
Simply and genuinely ask if there is anything you can do for them
without expecting anything in return.
Will some people take advantage? Probably but I am afraid that is
just life. Those people were always going to take advantage in some
way. What is important is the goodwill you generate among the
majority of your customers. If your customers feel that you care
about them they are far less likely to change supplier and it will
always be cheaper to keep existing customers than to find new ones.
Why not just try the idea out with a few of your best customers
and see what happens?
_____________
Grow Yourself
_____________
The best rosebush is not the one with the fewest thorns, but
that which bears the finest roses.
Jerry Van Dyke
Entertainer
The Daffodil Principle
credit to Jaroldeen Asplund Edwards
Several times my daughter had telephoned to say, "Mother, you
must come see the daffodils before they are over." I wanted to go,
but it was a two-hour drive from Laguna to Lake Arrowhead.
"I will come next Tuesday," I promised, a little reluctantly, on
her third call. Next Tuesday dawned cold and rainy. Still, I had
promised, and so I drove there. When I finally walked into
Carolyn's house and hugged and greeted my grandchildren, I said,
"Forget the daffodils, Carolyn! The road is invisible in the
clouds and fog, and there is nothing in the world except you and
these children that I want to see badly enough to drive another
inch!"
My daughter smiled calmly and said, "We drive in this all the
time, Mother." "Well, you won't get me back on the road until it
clears, and then I'm heading for home!" I assured her. I was
hoping you'd take me over to the garage to pick up my car."
"How far will we have to drive?" "Just a few blocks," Carolyn said.
"I'll drive. I'm used to this."
After several minutes, I had to ask, "Where are we going? "This
isn't the way to the garage!" "We're going to my garage the long
way," Carolyn smiled, "by way of the daffodils."
"Carolyn," I said sternly, "please turn around." "It's all right,
Mother, I promise. You will never forgive yourself if you miss
this experience." After about twenty minutes, we turned onto a
small gra ...
Author: Stuart Lockley
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Timely help for quilt fabric manufacturer
About Quilting The Antique Tile quilt block pattern is an easy block to cut and sew, with patch edges that are all cut on the fabric's straight grain. The instructions show you how to strip piece two of the units, but include cutting specs for those of you who prefer to make the block one piece at a time. Antique Tile Quilt Block Pattern originally appeared on About.com Quilting on Saturday, May 19th, 2012 at 21:20:26. Permalink | Comment | Email this Album Star Quilt Block Pattern Album Star was one of the patchwork quilt blocks used in the Scrap Happy Sampler quilt. I love the many possibilities this design offers for color placement, and more importantly, color value variations. I've included a 'blank' schematic of the block on page 3 of the pattern, so if you aren't sure which colors and values you'll like best, print it out and play around with the layout. You might even end up making an entire batch of these blocks. Album Star Quilt Block Pattern Album Star Quilt Block Pattern originally appeared on About.com Quilting on Tuesday, May 15th, 2012 at 06:00:00. Permalink | Comment | Email this Picnic Time Quilt Block Pattern Picnic Time is based on a traditional quilt block that's very pretty, but has lots of set-in seams that make it more suitable for hand piecing than for assembly with rotary cutting techniques. I divided a couple of the original block's patchwork areas to make this new version a cinch to sew. You can dramatically change the looks of this quilt block by altering color value within its patches. It's a good choice for a scrap quilt, but works as well when all blocks are identical. If you don't want to make a large quilt, try using Picnic Time to sew a table runner and sew them in pairs to create placemats. The block finishes at 14" x 14". Picnic Time Quilt Block Pattern Janet Wickell Picnic Time Quilt Block Pattern originally appeared on About.com Quilting on Monday, May 14th, 2012 at 07:30:38. Permalink | Comment | Email this Patchwork Table Runner Pattern This colorful table runner is made from four 10" square blocks placed on point and surrounded by setting and corner triangles. Two borders finish the layout, one cut from narrow green strips and the other from wider pieces of a floral -- both areas repeat fabrics used in the quilt blocks. The runner finishes at about 22-1/2" x 65", but you can easily change its length or width. The table runner shown was designed with a Christmas theme -- just choose different fabrics to change its appearance. © Janet Wickell Patchwork Table Runner Pattern originally appeared on About.com Quilting on Wednesday, May 9th, 2012 at 06:00:36. Permalink | Comment | Email this Flying Dutchman Quilt Block with No-Waste Flying Geese Make the Flying Dutchman quilt block with any combination of fabrics you desire. Try holiday prints, and sew a group of four or six blocks to make a wallhanging. Or sew a string of them together to create a quick table runner. We'll use a simple no-waste Flying Geese method to construct the block. Flying Dutchman Quilt Block with No-Waste Flying Geese originally appeared on About.com Quilting on Tuesday, May 8th, 2012 at 08:48:46. Permalink | Comment | Email this Which Way Do We Go? a Strippy Set Quilt Pattern I designed this quilt to work with a brightly colored Alexander Henry border print that was passed along to me after the death of my sister, Carol. It took me awhile to decide how to use the print, but this strippy-set quilt seemed to do the trick -- and it's a quilt that most everyone has enjoyed. Read through the pattern a few times before you begin making the quilt, just to make sure you understand the steps, and assemble a few of the Winged Square blocks before you make the units for all of them -- in case you need to make sewing adjustments... Which Way Do We Go? pattern PS - If you like the Winged Square blocks used in the quilt, be sure to take a look at one of my Table Runner patterns. It's made with a larger version of the same block. Photo © Janet Wickell Which Way Do We Go? a Strippy Set Quilt Pattern originally appeared on About.com Quilting on Sunday, May 6th, 2012 at 05:00:00. Permalink | Comment | Email this Missouri Puzzle Quilt Pattern I'm from Missouri, so I wanted to write a pattern that shows off one of the blocks named to commemorate the state. The Missouri Puzzle quilt is square, with sashing and cornerstones between blocks. The blocks finish at 11-1/4" square and the quilt itself is about 66" x 66". Change the layout to suit your needs by making more quilt blocks or turning the layout into a rectangle. Or how about putting four blocks together for a matching throw pillow cover? Missouri Puzzle Quilt Pattern originally appeared on About.com Quilting on Saturday, May 5th, 2012 at 07:46:25. Permalink | Comment | Email this Twinkling Star Quilt Block Pattern The Twinkling Star quilt block finishes at 12-inches square. There are lots and lots of little half square triangle units in the design -- just take it slowly and follow my advice on assembling them oversize and then cutting back to the exact dimensions. The little units provide the perfect opportunity to use your smaller leftover pieces of fabric (and for going super scrappy with this quilt block). The block was one of twelve used in the Scrap Happy Sampler quilt. Twinkling Star Quilt Block Pattern originally appeared on About.com Quilting on Thursday, May 3rd, 2012 at 05:00:58. Permalink | Comment | Email this Watercolor Quilt Pattern The three kitty cats in this quilt are peering through watercolor-style floral windows, and you can bet they're keeping an eye on the butterflies flying around the garden. This quilt pattern has been a popular pattern with readers, and although it does have set-in seams at the mitered frames, it is not difficult to assemble. If you're not a feline fan, place something else on the windowsills. Photo © Janet Wickell Watercolor Quilt Pattern originally appeared on About.com Quilting on Wednesday, May 2nd, 2012 at 05:00:04. Permalink | Comment | Email this Floral Snowballs Quilt Pattern Spring has definitely arrived in our part of the United States, even though a brief cold snap made it feel like winter had returned. Flowers are in bloom here, and stitching a batch of these 6" Snowball quilt blocks filled with a scrappy assortment of floral fabrics are a nice way to bring the blooms inside. Janet Wickell Floral Snowballs Quilt Pattern originally appeared on About.com Quilting on Tuesday, May 1st, 2012 at 09:45:15. Permalink | Comment | Email this Newsfeed display by CaRP |
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